For astrologers

Astrologer Privacy Policy

Welcome to Jaatak Astro, operated by JAATAK ASTRO INFOTECH (OPC) PRIVATE LIMITED. We value your privacy and are committed to protecting your personal information.

1. Company Information

  • Company Name: JAATAK ASTRO INFOTECH (OPC) PRIVATE LIMITED
  • CIN: U96906DL2025OPC458386
  • Registered Office: Desk DV-10, 15, 4th Floor, Pratap Nagar, Mayur Vihar Phase-1, East Delhi, Delhi – 110091, India
  • Email: jaatakastro@gmail.com
  • Website: https://jaatakastro.com

2. Information We Collect

a. Personal Information

  • Mobile phone number (for OTP login)
  • Name and profile details
  • Professional information (for astrologers)
  • KYC documents for verification

b. Communication Data

  • Chat messages and metadata
  • Call session details (duration, timestamps — calls are not recorded unless stated)

c. Device Information

  • Device model, OS version
  • IP address
  • App usage data
  • Firebase Cloud Messaging (FCM) token

3. How We Use Your Information

We use your data to:

  • Authenticate users using OTP
  • Provide chat and voice call services
  • Process onboarding and KYC verification
  • Send notifications (chat requests, calls, updates)
  • Maintain sessions and reconnect active calls
  • Improve app performance
  • Prevent fraud and misuse

4. Data Storage & Security

  • Sensitive data is stored securely using device-level secure storage
  • Non-sensitive data is stored locally on your device
  • All data transmission is encrypted using HTTPS

5. Data Sharing

We do not sell your personal data.

We may share data with:

  • Our backend servers
  • Notification services (Firebase)
  • Verification services for KYC

6. Permissions We Use

  • Microphone – for voice calls
  • Notifications – for chat and call alerts
  • Foreground service – for ongoing calls
  • Full-screen intent – for incoming calls
  • Internet access – for app functionality
  • Bluetooth (optional) – for audio routing

7. VoIP Calling Disclaimer

Jaatak Astro provides internet-based calling (VoIP) between users and astrologers. It does not replace traditional telecom services and does not support emergency calling.

8. Data Retention

We retain your data only as long as necessary to provide our services or comply with legal obligations.

9. Your Rights

You can:

  • Request access to your data
  • Request correction
  • Request deletion

Contact us at: jaatakastro@gmail.com

10. Children's Privacy

This app is not intended for users under the age of 18.

11. Updates to This Policy

We may update this Privacy Policy. Updates will be posted on this page.

12. Contact Us

Email: jaatakastro@gmail.com

Website: https://jaatakastro.com

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